Shipping policy

Shipping Ready-to-ship items are processed within 1 to 14 business days after your order confirmation. Custom or made-to-order items are prepared within 1 to 14 business days, unless a different timeframe is stated on the product page. Business days exclude weekends and holidays. Preparation and processing times do not include carrier transit time. If your order contains items with different processing times, we will ship them together whenever possible, once all items are ready. Your order’s shipping date will therefore depend on the item with the longest processing time. You will receive another notification when your order has shipped. Domestic Shipping Rates and Estimates Shipping charges for your order will be calculated and displayed at checkout. Delivery We will contact you when all items are ready to be dropped off and arrange an appropriate time and place. Please leave contact info in the notes section when checking out. Example- phone number to call or text, messenger, email address. Local Pick up You can skip the shipping fees with free local pickup. After placing your order and selecting local pickup at checkout, ready-to-ship items will be prepared within 1 to 14 business days. Custom or made-to-order items will be prepared within 1 to 14 business days, unless a different timeframe is stated on the product page. Business days exclude weekends and holidays. Please wait for your ready-for-pickup notification before coming to collect your order. Please leave contact info in the notes section when checking out. Example- phone number to call or text, messenger, email address. We will notify you with instructions when your product is ready. How do I check the status of my order? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at rustic.restyle@yahoo.com with your name and order number, and we will look into it for you.